Privacy Policy

Last Updated: May 8, 2026

Welcome to TRI-ASSIST. This Privacy Policy explains how your personal data is collected, used, stored, and protected when you visit the TRI-ASSIST website, subscribe to updates, participate in coaching services, or otherwise interact with TRI-ASSIST.

By using this website or participating in TRI-ASSIST services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

TRI-ASSIST is operated by Weronika Niemczyk (“Sasha”), a sole proprietor based in Poland.

For any privacy-related questions or requests, you may contact:

Email: support@tri-assist.com

2. What Information We Collect

We may collect and process the following categories of personal data.

A. Personal Information

When you contact TRI-ASSIST, join a waitlist, complete onboarding forms, purchase coaching services, or participate in coaching programs, we may collect:

• Full name

• Email address

• Phone number

• Country of residence

• Payment-related information

• Communication history

• Coaching onboarding responses

• Scheduling and participation information

Payment information is processed securely through Stripe. TRI-ASSIST does not store full card or payment details.

B. Wellness & Coaching-Related Information

With your explicit consent, TRI-ASSIST may collect limited wellness-related information relevant to coaching participation, such as:

• Coaching goals

• Lifestyle information

• Movement limitations or injuries

• Nutrition-related information

• Wellness habits

• Progress updates voluntarily shared during coaching

TRI-ASSIST coaching services are educational in nature and do not constitute medical treatment, diagnosis, or healthcare services.

C. Automatically Collected Information

When you visit the website, certain technical data may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage information

• Cookie and analytics data

3. How Your Information Is Used

Your information may be used for the following purposes:

• Providing coaching services and educational programs

• Managing onboarding and client communication

• Processing payments

• Delivering coaching materials and resources

• Scheduling coaching sessions

• Providing customer support

• Operating group coaching communities

• Improving services and website functionality

• Sending newsletters, updates, and marketing communications

• Maintaining business, legal, tax, and accounting records

• Protecting the security and integrity of TRI-ASSIST services

4. Legal Bases for Processing (GDPR)

If you are located in the EU/EEA or UK, TRI-ASSIST processes personal data under the following legal bases:

Performance of a Contract

For providing coaching services, onboarding clients, scheduling sessions, and processing payments.

Consent

For:

• collecting wellness-related information,

• sending newsletters or marketing emails,

• certain cookies or analytics tools where applicable.

You may withdraw consent at any time.

Legitimate Interests

For:

• improving services,

• maintaining internal records,

• managing communication,

• protecting business operations.

Legal Obligations

For compliance with tax, accounting, or legal requirements.

5. Coaching & Wellness Information

Participation in TRI-ASSIST coaching services is voluntary.

Any wellness-related information you choose to share is used solely for coaching-related purposes and service delivery.

TRI-ASSIST does not provide medical care, diagnosis, therapy, or treatment. Clients remain responsible for consulting qualified healthcare professionals when appropriate.

6. Third-Party Services & Data Processors

TRI-ASSIST uses trusted third-party platforms to operate the business and deliver services. These may include:

• Stripe (payment processing)

• Substack (email newsletters and waitlists)

• Google Workspace, Google Drive, Google Meet, and Google Forms

• WhatsApp

• Notion

• Hostinger

• Canva

• Instagram

• Pinterest

These providers may process personal data on servers located outside your country, including outside the European Union.

Where required, appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent data protection mechanisms are relied upon.

7. Group Coaching & Community Spaces

Group coaching programs may involve participation in shared environments such as:

• WhatsApp groups,

• live group calls,

• shared Notion workspaces,

• or shared resource folders.

Participants are encouraged to respect the privacy of others; however, confidentiality between participants in group environments cannot be guaranteed.

Live group sessions may be recorded and shared privately with active participants during the duration of the program.

8. Data Retention

Personal data is retained only as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.

Typical retention periods may include:

• Coaching-related records: up to 2 years after the coaching relationship ends

• Tax and accounting records: as required under Polish law

• Marketing subscriptions: until unsubscribed or consent is withdrawn

• Group coaching resources and participation records: for operational and administrative purposes

TRI-ASSIST reserves the right to archive or remove access to group coaching materials, recordings, and shared resources after program completion.

9. Data Security

Reasonable technical and organizational measures are used to help protect personal data, including:

• password-protected systems,

• limited access to client information,

• secure third-party platforms,

• encrypted cloud-based services where available.

However, no online system or electronic transmission can be guaranteed to be completely secure.

10. Your Rights Under GDPR

If you are located in the EU/EEA or UK, you may have the right to:

• access your personal data,

• correct inaccurate information,

• request deletion of your data,

• restrict or object to processing,

• withdraw consent,

• request data portability,

• lodge a complaint with a data protection authority.

To exercise any of these rights, contact:

support@tri-assist.com

If you are located in Poland, you may file a complaint with:

President of the Personal Data Protection Office (UODO).

11. Cookies & Tracking Technologies

The TRI-ASSIST website may use cookies and similar technologies to:

• improve website functionality,

• analyze website traffic,

• remember preferences,

• and support website performance.

You can manage cookie preferences through your browser settings.

Please refer to the Cookie Policy for additional details.

12. International Data Transfers

Some third-party providers used by TRI-ASSIST may process data outside the European Economic Area (EEA).

Where applicable, TRI-ASSIST relies on appropriate safeguards such as Standard Contractual Clauses (SCCs) or similar mechanisms to help protect personal data.

13. Children’s Privacy

TRI-ASSIST services are intended only for individuals aged 18 or older.

TRI-ASSIST does not knowingly collect personal data from minors.

14. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services, technology, legal obligations, or business operations.

Updated versions will be published on this page with a revised “Last Updated” date.

15. Contact

If you have questions regarding this Privacy Policy or your personal data, please contact:

TRI-ASSIST

support@tri-assist.com